100 years of


We are a group of mental health service providers with collectively over 100 years of experience in treating PTSD, addictions, anxiety, depression, child and youth behavioural issues, couples counselling, and more. Our clinicians work with clients aged 4-99.

All of our clinicians are educated at the Masters level in their respective colleges and are always actively updating their education. Each one is also supervised by a psychologist and can bill through extended health care plans.

Click on each clinicians photo to learn more.

Shontelle Prokipcak, Mental Health and Addiction Services of Ottawa, MHASO
Mental Health and Addiction Services of Ottawa, MHASO
Mental Health and Addiction Services of Ottawa, MHASO, CACCF



Shontelle Prokipcak has been providing collaborative mental health and addiction services for youth, young adults and families in the Ottawa Region for the past 20 years. Shontelle works closely with individuals and families to identify the best treatment plans to meet their unique needs. She provides advocacy and participates in intra-professional teams to ensure the best quality of care for individuals and families.


Shontelle specializes in Concurrent Disorders: She works with individuals addressing substance abuse, internet and gaming addictions. Quite often these issues are combined with other challenges such a mood disorders, and trauma. Shontelle works from a holistic and strengths based perspective with all the individuals and families she works with. Shontelle can provide psychiatric consultations through therapy appointments for all of her clients.


Shontelle Prokipcak has many ongoing projects with Tungasuvvingat Inuit, Odawa Friendship Centre, Davalon Healing Centre, SMART Recovery Meetings, and SMART Family and Friends meetings. She often collaborates with Inuit, Meti, and First Nation Communities.

Shontelle is committed to on-going education and training. Her training includes Cognitive Behavioural Therapy, Motivational Interviewing, Narrative Therapy, Collaborative Problem Solving, GLBTQ Issues, Mindfulness, Concurrent Disorders,Trauma and PTSD, as well as Addiction Issues. Shontelle has completed Level 1 and Level 2 of Mindfulness Integrated Cognitive Behavioural Theroy (MiCBT). She has extensive training around First Nations, Inuit, and Meti issues, and the effects of colonization and Truth and Reconciliation. She enjoys public speaking and supervising master level students.

Shontelle currently has a wait list. She would be happy to recommend other providers who may be able to help you. You may also request to see one of the skilled master students she is supervising.

Mental Health and Addiction Services of Ottawa, MHASO


Manager of Operations

Raymond Walli has worked closely with our clinicians for the past six years. He is responsible for managing the day to day operations of the business. In addition, he develops and manages our website, manages Information Technology, and assists the clinicians in program development and public speaking. Raymond has considerable experience with serving clients, providing information about our therapists, our services, doing intakes, and setting appointments. If you have questions or need assistance, Raymond will be there to help you with that, either by email, or by phone.

Raymond is knowledgeable and has taken courses in Documentation, Confidentiality, Reporting Obligations, and Ontario's Personal Health Information Protection Act, along with the various college codes of ethics and standards of practice to protect your privacy.  You are more than welcome to ask him about our privacy policies and our procedures. Ray actively continues his education in his field by taking courses in Business and Office Management, Accounting, Software Applications, and Entrepreneurship, as well as learning about health care, social work, and ethics. Raymond, while not a counsellor, has attended courses on Addictions and Mental Health Issues in order to increase his knowledge and understanding of our clients needs.

Raymond will be taking care of all client accounts and will do the billing and invoicing for your visits. If you have questions about billing or insurance reimbursements please let him know and he will find all the answers for you.


Administrative Assistant

Julia is a graphic design student at Algonquin College, and is working for M.H.A.S.O. part-time. You will often see her on Saturdays and Monday mornings although she may slide into a few evening shifts as well.

Julia's role in the office is to assist with the smooth running of the office whenever Raymond is not here. Scheduling, answering phone and generally being helpful to both our clients and our clinical team!

She enjoys creating most any kind of art, reading books and CATS. Please do not offer her a cat or a kitten because she is not able to say NO.

Rosalind Gilchrist, Mental Health and Addiction Services of Ottawa, MHASO



Rosalind Gilchrist has a Masters Level Social Work Degree from the University of McGill with a specialization in individual, couple and family assessments and treatment.

Rosalind has 28 years experience counselling and providing services to children, adolescents, parents, and families to strengthen and support family life.

Rosalind's specialties include assessment and treatments for adolescents and their families experiencing mental health-depression, anxiety, and substance use.

Rosalind has extensive experience working in the school setting consulting, collaborating with school staff for effective assessments, and treatment planning, as well as working collaboratively with YOA, CAS, health care professionals, and other mental health services.

Ida Zanon, Mental Health and Addiction Services of Ottawa, MHASO
Mental Health and Addiction Services of Ottawa, MHASO



Ida has worked with youth, adults and families with mental health and addiction concerns for the past 19 years.  Ida holds a Master of Social work degree, along with a Bachelor of Social Work degree, a B.A. Honours in Sociology and a Child and Youth Care Worker diploma.  Ida supports individuals who are struggling with depression, anxiety, grief and loss, addictions and trauma.


Ida’s experience has included working with youth and adults with mental illnesses, and addictions.  Ida has worked in many different settings, which include residential treatment centres and detention centres for youth, educational settings with children, shelter settings with males and females and counselling with adults in the community.  Ida supports individuals through one on one counselling. Some of the counselling styles that she uses include motivational interviewing, strength-based approach, dialectical behavioural therapy, and cognitive behavioural therapy.  


Ida is very engaging and her clients share that she is helpful and reliable.  She is supportive and provides assertive advocacy and encourages her clients to find their strengths and participate in their treatment plans.  Ida continually takes part in on-going education, trainings and workshops to provide the most recent evidence-based therapy practices.

Mental Health and Addiction Services of Ottawa, MHASO



Rebecca has 23 years experience counselling children, youth, parents, and families. She has experience working with mental health, addictions, and trauma resulting from inter-generational childhood sexual abuse, family, and intimate partner violence. Rebecca works collaboratively with families and professionals providing individual, family, and group counselling for individuals struggling with parenting challenges, anxiety, depression, substance abuse, mental health, grief, and loss.


Rebecca uses a variety of evidence based techniques and alternative treatment approaches, and has experience working with First Nations and Indigenous women.

Mental Health and Addiction Services of Ottawa, MHASO


B.A., M.A., RP-Q

Terri has been working with diverse populations and supporting clients with varying presenting issues ranging from anxiety, depression, and her earlier work with ADD/ADHD, ASD, to her current specialized work with Veterans with PTSD/PTSI, advocacy and transition to civilian life. Terri works one-on-one and in groups settings. She practices from evidence-based modalities such as CPT, CBT, Bio-Feedback, mindfulness, equine-facilitated psychotherapy, and solution-focused interventions among others.

Terri believes in a cooperative therapeutic approach and works with clients and their existing care teams to help them design and achieve their therapeutic goals. She combines modalities and offers a unique counselling style that has been found by clients to be highly effective.

Mental Health and Addiction Services of Ottawa, MHASO


B.A., M.A.

Talya Hayward-Askin holds a BA specializing in Psychology from the University of Ottawa and an MA in Counselling Psychology from Yorkville University.

Talya’s passion is working with children and youth, primarily from the ages of 6-28 years of age. She has worked with children, youth, and families in a variety of settings consisting of non-profit organizations, community health centres, schools, and child welfare organizations.

Talya recognizes that diversity is what makes humans so extraordinary and complex and as a result, she uses an eclectic approach to accommodate the unique needs of every individual. Some of the approaches Talya incorporates into her practice include Cognitive Behavioural, Collaborative Problem Solving, and Humanistic.

Talya first and foremost believes in creating a positive therapeutic relationship and atmosphere
that allows for individuals to grow and heal in a safe environment.

Dannielle Ayotte, Mental Health and Addiction Services of Ottawa, MHASO
Mental Health and Addiction Services of Ottawa, MHASO


Dannielle Ayotte is a Metis woman and daughter of a WW2 Metis Army Veteran.  Her personal journey with trauma and healing has well prepared her to assist her herd in helping others to find their own inner strength. Nature and animals have always been such a comfort to Dannielle personally that she chose to learn as much as possible. Dannielle studied various EAL programs and got her certification in EAGALA which are horse facilitated healing practices. It was not until she was able to incorporate her own Indigenous knowledge and eCPR into her work that she felt as if she would finally be able to share this healing method.

Dannielle is the guardian of 100 acres of sacred land with 6.5 miles of trails. she is a Pipe Carrier, a Lodge Keeper  and has extensive experience working with traumatized children, and adults as well as Veterans and First Responders. Healing is a journey, one that cannot be avoided if we are to live and love fully.  Her office is nature, the therapists are four legged, and she is a bridge. Please join Dannielle Ayotte and M.H.A.S.O. on "Fridays at the Farm" where our counsellors will help you process and incorporate the information the horses show you. 


Administrative Assistant

Zeze is working for MHASO part-time. You will often see her in the mornings and on some Saturdays and evenings. Zeze's role in the office is to assist with the smooth running of the office whenever Ray is not here. Scheduling, answering phone calls, and generally being helpful to both our clients and our clinical team!
Zeze's enjoys swimming and helping children at the pool she guards. Zeze loves everything animals and hopes to one day have ferrets. 

Mental Health and Addiction Services of Ottawa, MHASO


Hons. B.A., RSSW, Registered Psychotherapist

Karin is a registered psychotherapist with thirteen years of experience in one-on-one counselling and in groups. Most of her professional experience and expertise is in working with individuals struggling with Borderline Personality Disorder, PTSD, Anxiety Disorders, Depressive Disorders, Grief, Loss and Substance Use. She specializes in Dialectical Behavioral Therapy and uses other psychotherapy methods of Mindfulness, Cognitive Behavioral Therapy, and Motivational Interviewing to meet client’s needs and goals.

Karin strives to establish an open and honest dialogue with her clients while creating a non-judgmental and safe space for her clients to communicate their experiences, needs and challenges. She believes that developing a trusting and authentic therapeutic relationship allows for honesty and client growth, healing and change. She focuses on empowering her clients in their own abilities and strengths to find the answers and path that is right for them to cope and heal.

Karin has completed several graduate courses in counselling and spirituality.  She continues to participate in on going training and workshops to broaden her knowledge and skills.

Karin works with individuals aged 17 & older.

Mental Health and Addiction Services of Ottawa, MHASO



Russell Sheridan has an extensive background in the mental health and addictions field working with Canadian Mental Health Association. Russell has provided clinical supervision, strength-based case management support, concurrent disorders training and offers training in motivational coaching and interviewing. Russell uses a trauma informed approach coupled with cognitive behavioural therapy, solution focused therapy amongst other modalities.


Russell works with rural and remote Indigenous communities to develop community safety plans to address Missing and Murdered Aboriginal Women. Russell was a Board member on Pignoden Lodge—a long term addiction facility for Aboriginal men serving First Nations, Inuit and Métis males dealing with substance misuse. Russell also worked with the 7th Step Program --designed to help offenders change their behavior and attitudes using a basic self-help philosophy. 


Russell facilitates resource groups, team groups, and oversees after hours outreach teams.  He was involved in establishing the hospitalist program supporting individuals being discharged from hospitals with mental health problems.  He works with allied health providers, families, and academia on issues relating to mental illness. Russell has a Master of Social Work degree, is a Registered Social Worker, is an executive coach and has a recreation diploma.

Mental Health and Addiction Services of Ottawa, MHASO


RSW, MSW (Candidate)

Patrick is a Registered Social Worker and is completing his Masters of Social Work with a focus on counselling at Dalhousie University. He has 12 years of experience as a social worker in the field of mental health and addictions and is also a Mental Health First Aid instructor. Patrick is a people person and has a desire to help others find and maintain wellness while exploring a holistic approach to health. Patrick has experience working with youth, adults and families and incorporates Motivational Interviewing (MI), Cognitive Behavioural Therapy (CBT), and Dialetical Behavioural Therapy (DBT) in his approach.

Patrick believes strongly in working from a non-judgmental perspective and aims to collaborate with his clients when working on goals. Patrick takes part in on-going education, workshops and training to offer up-to-date evidence-based therapy practices.


M.A.C.P (Candidate), Registered Psychotherapist (Qualifying)

Sandra is completing her Masters in Counselling Psychology at Yorkville University and is a Registered Psychotherapist (Qualifying).  She is committed to providing trauma-informed and anti-oppression counselling founded on a clients’ skills and strengths using a broad range of evidence-based therapeutic approaches including narrative therapy, cognitive behavioural therapy (CBT) and dance/movement psychotherapy (DMP). Sandra has learned that what emerges through movement is authentic, embodied knowledge that can be understood cognitively and woven into a therapeutically-productive, holistic narrative.  Sandra has experience with the urban Inuit community in Ottawa and with geriatric in-patients in a psychiatric setting.


M.S.W., M.P.A.

Kim has worked with individuals, couples, groups and communities over the past 25 years, addressing individual concerns, partner issues, family/work conflicts, and life transitions. Her specializations include dealing with addictions, mental health, relapse prevention, anger, anxiety, depression, self-esteem, stress, grief and loss, PTSD and trauma. Kim is deeply aware of the impact of shame, low self-esteem and vulnerability experienced by individuals and how that can affect our life, relationships, work experience and overall wellbeing. Deciding to seek out help is courageous, and Kim understands clients arrive with a variety of emotional, relational or psychological difficulties.


Kim comes from a collaborative approach ensuring her practice is rooted in the belief and knowledge that the right support coupled with practical tools and resources can help individuals meet life challenges. She uses evidence based practices and draws from various methods including brainspotting, narrative therapy, cognitive behavioural therapy, gestalt, solution focused therapy amongst others. Kim has trained in the Gottman method and Emotionally Focused Therapy—evidence-based interventions to address relationship challenges.


Kim has a Master of Social Work, Master of Public Administration degree along with her certification in family mediation.


M.ED (Couns. Psychology), D:VATI, D:IET, CCC

Registered Psychotherapist/Art Psychotherapist

Lisa is a Registered Psychotherapist with 28+ yrs of experience working with at-risk families, children, youth and adults with trauma, addiction and mental health issues. She has worked in community, residential and hospital settings. She has extensive experience working with children who are sexually acting out and children who have witnessed violence.

Lisa has worked with Coast Salish First Nations while living in B.C. and extensive experience working with First Nations children from Northern Ontario. She has participated in training around understanding the impact of colonization and integrating traditional healing into mainstream psychotherapy. She remains grateful to have been invited to participate in traditional healing practices with community elders.

Lisa has extensive training and specialties in Intercultural Counselling, Art Therapy and Cognitive Behavioral Therapy. She remains committed to on-going professional training to ensure that she is practicing competently and ethically. Her education includes training in Somatic Experiencing, Narrative Therapy, Solution Focused Therapy, Internal Family Systems, Motivational Interviewing, Play Therapy and Sandtray Therapy. Lisa offers treatment for anxiety, PTSD and complex trauma, depression, intrusive thoughts and compulsions, panic attacks, excessive worry, insomnia, grief/loss, addictions and concurrent disorders. Her work with children has often focused on sexual abuse, behavioral issues, problems at school and family conflict.

Lisa’s approach is client-centered and integrative. Through the creation of a strong and safe connection, she can help you gain insight, change unhelpful behaviors, develop new skills, and remove some of the obstacles that stand in the way of living a more fulfilling and meaningful life. She will work collaboratively with you to choose the therapeutic approach that best meets your needs.

​Lisa works with First Nations children 6 - 12 and adults aged 21 and older.

Mental Health and Addiction Services of Ottawa, MHASO


Student Assistant

Nicholas comes to us from Algonquin College where he is a student in the Social Services Worker Program. He is committed to the study of social work and currently represents his program as Class Representative. After high school, Nicholas spent five years following his heart and danced his way around the globe. Since returning to Ottawa, he turned to different accomplishments and now finds himself so happy to be a part of the M.H.A.S.O. Family.

Mental Health & Addiction Services of Ottawa
1489 Merivale Rd Unit 200

Ottawa, Ontario K2E 5P3

For Life-Threatening Emergencies Call 911

For Mental Health Crisis Line Call 613.722.6914

© 2015-2021 M.H.A.S.O. Website created and managed by Raymond Walli.