Frequently asked questions - Choose a Category Below
Behaviour
Coaching
General Questions
SMART Recovery Questions
01
No. Difficult patterns can affect children, youth, adults, and families. Tell the intake team the age of the person seeking support and the concerns you want to discuss, so they can consider an appropriate clinician.
02
You can start by describing what you notice. You do not need to find the perfect label before asking about support. Your clinician can discuss whether counselling or another type of assessment or service would be appropriate.
03
Share any communication preferences, sensory needs, diagnoses, or questions that feel relevant. Support should take these experiences into account. Being different is not, by itself, a behaviour that needs changing.Explore Neurodiversity Support
04
MHASO offers individual and family counselling. The best starting point depends on who is seeking help and what you hope to work on. Ask the intake team about an appropriate format and who should attend.
05
Ask about current in-person, virtual, and phone availability for the service you need. Our office is at 1489 Merivale Road, Unit 200, Ottawa.Confirm session length, fees, and any insurance or NIHB coverage with the office before booking.
View Fees & Coverage