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The Non-Insured Health Benefits (NIHB) program can cover mental health counselling for eligible First Nations and Inuit clients. Our Ottawa team can help you understand how to begin.

Counselling Coverage
At A Glace

Up to
 

22 hours

 
each calendar year.
For eligible clients receiving counselling from an eligible provider.
Additional hours may be approved based on individual needs.

First Nations & Inuit mental wellness

 

NIHB counselling
at MHASO.

Understand your coverage.
Take the next step with support.

01. Who can access NIHB?

 

Start with eligibility.

You must live in Canada and meet one of the following NIHB eligibility categories:

01. Registered
First Nations people

First Nations people who are registered under the Indian Act, commonly referred to as having Indian status.

02. Recognized Inuit

Inuit recognized by one of the Inuit land claim organizations identified in NIHB’s eligibility rules.

Some people receive benefits through their First Nations or Inuit government, community, or health authority. The process may be different.

02. Understanding your benefits.

Clear information.
Before you book.

NIHB helps cover eligible counselling when it is not otherwise covered by provincial, territorial, private, or other publicly funded plans.

Your clinician and service must be eligible.

 

The office can help you confirm which clinician and appointment options are suitable for NIHB coverage.

Approval requirements matter.

 

Your provider checks eligibility and approval requirements. NIHB generally requires prior approval for counselling beyond the initial assessment.

Confirm billing before your appointment.

 

Ask about direct billing, other insurance, and any possible charges so you know what to expect.

03. Counselling at MHASO

 

We approach counselling with respect for your cultural background, experiences, and goals. Tell us what matters to you and what helps you feel heard.

Our team supports people with concerns including:

 

- Anxiety, depression, and stress

- Trauma and difficult experiences

- Family and relationship challenges

- Substance use and recovery

Discuss your preferences, clinician fit, and current in-person, virtual, or phone options with the intake team.

03. Your next step.

 

You can start with a question.

1

Connect with our office

Call or complete our online intake. Let us know you would like to ask about counselling through NIHB.

2

Clarify your coverage.

Have your NIHB client identification and any other benefits information available. We’ll explain what is needed for your appointment.

3

Plan your first appointment.

Discuss a suitable clinician, availability, approvals, and billing before you book. Bring your questions about the counselling process.

Questions about NIHB?

 
 

Talk with Raymond Walli.

 

Our office manager can help you get started.

info@mhaso.ca

 

You don’t need to know every program detail before you reach out. We can help you work through the next steps.

A LITTLE MORE CLARITY

 

Common questions.

 

For questions about your own coverage, contact our office or your NIHB regional office.

Do I need to be in crisis to access counselling?

 

No. NIHB can support planned mental health counselling. The counselling benefit is not an emergency service; immediate support options are listed below.

Will I have to pay for my sessions?

NIHB-enrolled providers generally bill the program directly. Before booking, confirm with MHASO whether your clinician and service are covered, how billing will work, and whether any costs may apply.

Can NIHB cover family counselling?

 

NIHB coverage belongs to each eligible individual; it is not blanket family coverage. Ask MHASO to check eligibility and approval requirements for the people taking part in counselling.

What if I need more counselling hours?

Additional hours beyond the annual 22-hour allowance may be considered based on individual circumstances. Your clinician can discuss the request process with you. Extra hours are not automatically approved.

Need support right now?

 
 

NIHB counselling is not an emergency service.

 

Immediate danger

Call 911

Suicide Crisis Helpline

Call or text 988 · 24/7

Hope for Wellness

For Indigenous people across Canada.

1-855-242-3310

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